Our Expert Team

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At Joint Matters, we pride ourselves on delivering precise, accredited calibration services through a team of ASQ-certified technicians who bring deep expertise and dedication to every engagement. Whether serving clients in the healthcare, manufacturing, or utility sectors, our team is equipped to meet rigorous industry demands both onsite and in our fully equipped in-house lab.

As the first LGBTBE-certified calibration company in the U.S., we combine technical excellence with a commitment to equity and community service. Our clients trust us for our flexible scheduling, responsive support, and thorough documentation aligned with ISO/IEC 17025:2017 standards. With a foundation in industry-specific training and active participation in quality and compliance frameworks, we ensure every service we provide upholds the standards our partners rely on.

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Located in Tarzana, Joint Matters operates a fully equipped calibration laboratory where our ASQ-certified technicians deliver precise, accredited service. For client convenience, we also dispatch our team to perform on-site calibrations, bringing the same high standards and attention to detail directly to your facility.

Notable Accreditations

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Affiliations

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The terms “calibration” and “verification” are sometimes used interchangeably but can also have slightly different meanings depending on how your organization uses these terms. For metrology purposes, these two terms are used differently1 and, for the specific case of liquid delivery, the definitions can be summarized as follows:

Calibration (of liquid delivery devices): An operation that compares the volume indication of a pipette or automated liquid handler to a traceable measured volume.

Note that calibration does not require any adjustment of the pipette or liquid handler, which is a second independent step that needs to be followed by another calibration.

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Verification (of liquid delivery devices): A pass/fail process where the systematic and random errors of a calibration are compared to tolerance limits, which need to be met in order to pass the verification. Typically, verifications are regularly scheduled events, and the pass/fail tolerance limits should be based on the laboratory’s required process tolerances.

Verifications can also be unscheduled and in response to laboratory needs. In these cases, the terms interim verification or quick check are sometimes used. Interim verifications can be performed as a precautionary measure before critical work, or if any malfunction of the pipette or liquid handler are suspected.

1) Joint Committee for Guides in Metrology (2012). International Vocabulary of Metrology – Basic and General Concepts and Associated Terms (VIM 3rd edition) JCGM 200:2012 (JCGM 200:2008 with minor corrections). Retrieved July 2, 2019

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We understand that every facility has its own pace, pressures, and priorities. That’s why we’ve built a service model that’s reliable to our clients. Count on us to deliver accredited, on-site calibration with minimal disruption and maximum trust.

Thank you for visiting. We look forward to supporting your team with solutions grounded in science, guided by standards, and tailored to your needs.

— Jon Mann, CEO